Crimson
Privacy

Privacy Policy for Crimson

Crimson is built to help people engage deeply with Scripture. This policy explains the information involved when you use the Crimson mobile application, website, community features, and related services.

1. Scope and service operator

This Privacy Policy applies to Crimson's mobile applications, website, community features, support channels, and related services (collectively, the Service). References to Crimson, we, us, or our mean the independent operator of the Crimson Service.

By using the Service, you acknowledge the practices described here. If you do not agree with this policy, do not use the Service.

2. Information we collect

The information we collect depends on the features you choose to use.

  • Account and authentication information, such as your name, email address, username, profile image, account identifiers, and sign-in provider. Password credentials are handled by Firebase Authentication and are not visible to Crimson in plain text.
  • Study and progress information, such as Journeys, Paths, reading goals, reading plans, completion activity, bookmarks, highlights, notes, reflections, challenge responses, and saved content.
  • Community and organization information, such as posts, comments, replies, likes, follows, group or organization membership, invitations, reports, blocks, and content you choose to share.
  • Media you choose to provide, such as profile images, post images, or other uploads. Device permission is requested when a feature needs camera, photo-library, file, or notification access.
  • Technical and usage information, such as device model, operating-system and app version, network status, feature interactions, diagnostic logs, error details, notification tokens and preferences, and general performance information.
  • Transaction and entitlement information, such as purchase status, subscription or supporter status, product identifiers, transaction identifiers, and billing-provider status. Crimson does not receive your full payment-card number from Apple, Google, RevenueCat, or Stripe.
  • Communications you send to Crimson, including support requests, feedback, account-deletion requests, and information submitted through the website contact form.

3. AI-assisted features and moderation

Some Crimson features use artificial-intelligence service providers to explain Scripture, generate or refine study material, respond to prompts, and help moderate user-submitted content. Text you submit, relevant Scripture or study context, and limited technical metadata may be sent to those providers to produce the requested result or assess safety.

Do not submit confidential, highly sensitive, or third-party personal information to an AI-assisted feature. AI output may be incomplete or incorrect and should be reviewed rather than treated as professional, legal, medical, mental-health, or pastoral advice.

4. How we use information

  • Provide, authenticate, maintain, and secure the Service.
  • Save your study activity and personalize your experience.
  • Enable community, group, and organization features you choose to use.
  • Deliver notifications, invitations, support messages, and important service updates.
  • Process purchases, subscriptions, contributions, refunds, and entitlement status through the applicable provider.
  • Generate AI-assisted responses and detect spam, abuse, unsafe links, or other policy violations.
  • Measure reliability and feature usage, troubleshoot problems, prevent fraud, and improve Crimson.
  • Enforce our Terms, Community Guidelines, and Child Safety Standards, and comply with legal obligations.

5. When information is disclosed

Crimson does not sell or rent personal information. Information may be disclosed in these limited circumstances:

  • Service providers. We use providers for cloud hosting, authentication, databases, storage, notifications, search, diagnostics, AI processing, content moderation, purchases, payments, and email delivery. These may include Google and Firebase, Apple, RevenueCat, Stripe, OpenAI, and specialized moderation or infrastructure providers.
  • Other users. Profile details and content you intentionally publish or share may be visible to other users, groups, organizations, or the public according to the feature and your choices.
  • Organization administrators. If you join an organization or participate in an assigned activity, authorized organization leaders may see membership, assignment, participation, and progress information relevant to that organization.
  • Safety and legal needs. We may preserve or disclose information when reasonably necessary to investigate abuse, protect users, enforce policies, respond to lawful process, or report apparent child sexual abuse material or other unlawful activity to appropriate authorities.
  • Business continuity. If responsibility for Crimson changes through a sale, merger, financing, reorganization, or transfer, information may be transferred subject to this policy and applicable law.

6. Community visibility and your choices

Content you post to community, group, or organization spaces is not private in the same way as personal notes. Before sharing, review the audience and avoid posting personal information you do not want others to see.

Crimson provides reporting and blocking tools for supported community content. Blocking removes the blocked person's content from supported views and ends certain following relationships. Reports may include the reporter's account information and the reported content so Crimson can investigate and respond.

7. Retention and deletion

We retain information for as long as reasonably necessary to operate the Service, provide requested features, maintain security and integrity, resolve disputes, and meet legal obligations. Retention periods vary by data type and purpose.

When an account is deleted, Crimson deletes or de-identifies account information and associated data unless limited retention is reasonably necessary for legal compliance, fraud prevention, payment records, safety investigations, backups, or enforcement. Backup copies may remain for a limited period before routine deletion. Content shared with others may remain where necessary to preserve conversation integrity, but it will be removed or de-identified where reasonably practicable and legally required.

8. Your controls and privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of certain personal information. You may update supported profile information in the app, delete content using available controls, change notification permissions in device settings, or delete your account.

To make a privacy request, email crimsonappco@gmail.com from the address associated with your account. We may need to verify your identity before acting on a request. You may also have the right to contact your local privacy regulator.

9. Children's privacy

Crimson is not directed to children under 13, and a child under 13 must not create or use a Crimson account. Users who are under the age of legal majority where they live should use Crimson only with permission from a parent or legal guardian.

We do not knowingly collect personal information from a child under 13. If you believe a child has provided personal information in violation of this policy, contact crimsonappco@gmail.com so we can investigate and take appropriate action.

10. Security and international processing

Crimson uses reasonable administrative and technical safeguards, including authenticated access and encrypted network connections. No internet service can guarantee absolute security.

Crimson and its service providers may process information in the United States and other countries. Those locations may have privacy laws different from the laws where you live. We use service providers and safeguards intended to protect information during that processing.

11. Third-party services and links

The Service may link to third-party websites, app stores, payment pages, Bible-content providers, or other services. Their privacy practices are governed by their own policies, and Crimson is not responsible for third-party sites or services outside our control.

12. Changes to this policy

We may update this policy as Crimson changes. The revised version will be posted here with a new last-updated date. If a change is material, we may also provide notice in the app or through another appropriate channel.

13. Contact

For privacy questions, requests, or concerns, contact Crimson Support at crimsonappco@gmail.com.